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OM Syllabus: Western Michigan University, IME 3260, Dr. Tarun Gupta

January 1, 2011


Operations Planning and Control

Spring 2013

Course Instructor: Dr. Tarun Gupta, Professor


Production & Operations Management by Jay Heizer and Barry Render, 10th Edition, Prentice Hall, 2010

Week # List of Topics Readings – Ch #s

Part One

1. Operations and Productivity #1

2. Operations Strategy in Global Environment #2

3. Decision Making Tools Module A, B

4. Forecasting #4

5. Forecasting Methods #4

Part Two

6. Designing Operations-Design of Goods & Services #5

Exam #1 (Ch 1 – 5)

7. Managing Quality – Statistical Process Control #6S

8. Process Strategy & Sustainability #7

9. Capacity & Constraint Management #7S

10. Inventory Management #12

Exam #2 (Ch 6S, 7, 7S & 12)

11. Aggregate Planning #13

12. Material Requirements Planning (MRP) & ERP #14

13. Short Term Scheduling #15

14. JIT & Lean Operations #16

15. Exam Week

Student CD with the Textbook:

The accompanied CD with the textbook contains useful learning tools both, quiz questions (/w solution & associated review section/s) and spreadsheet examples. These resources can be valuable in improving understanding of the underlying concepts.

solve any given problem.

 Outcomes ABET Criteria Suggested Activity & Performance

a. Demonstrate an appropriate mastery of the knowledge, techniques, skills and modern tools of their disciplines,

Quiz, test, homework

b. Apply current knowledge and adapt to emerging applications in mathematics, science, engineering and technology,

Quiz, test, homework, case study B3

c. Conduct, analyze and interpret experiments and apply experimental results to improve processes,

Homework, outside activity collecting data and analyzing it (akin to a laboratory experiment)

d. Apply creativity in the design of systems, components or processes appropriate to program objectives,

Online personalized homework

 e. Function effectively on teams

In-class or out-of-class case study or exercises

f. Identify, analyze and solve technical problems

Homework, tests, quizzes

g. Communicate effectively

Oral & written communication G2

h. Recognize the need for and possess the ability to pursue lifelong learning

Class discussion

i. Be cognizant of contemporary professional, societal and global issues and be aware of and respect diverse cultures,

Internet search of current topics

j. Have developed a commitment to quality, timeliness and continuous improvement.

Class discussions


Prerequisite by topic:

Basic electronic communication skills; word processing, electronic spreadsheet, internet access, email

 Working knowledge of descriptive statistics, mean, variance, graphical display methods, probability (MTH216, 260, or 366)

 Working knowledge of inferential statistics; estimation, hypothesis testing, regression (MTH216, 260, or 366)

Course objectives:

Understand the overall decision making framework associated with the field of Production/Operations Management. (a,b,f,g)

 Be able to apply decision making techniques and to understand the strategic implications of decisions regarding product (a,b,e,f,g)

 Be able to apply basic inventory models, material requirements planning, and scheduling models in an operations environment.(a,b,e,f,g)

 Be able to analyze and present results of variety of situations in a manufacturing environment. (a,b,e,f,g)

Note: letters in parentheses refer to criteria from ABET-TAC


A student should be able to:

 Identify the inputs, outputs, and process involved in both manufacturing and service operations.

 Apply linear programming technique to various opportunities in the operations field

 Forecast demand using time series, causal, and methods.

The outcome of this criteria is tracked with a goal of 75% of participants will score 80% or higher.

Apply master production scheduling techniques to plan production

 Identify material and capacity requirements using material requirements planning and capacity requirements planning

 Exhibit mastery over independent inventory models.

The outcome of this criteria is tracked with a goal of 80% of participants will score 80% or higher.

Be able to apply dispatching rules in a shop floor control environment


1. Exams (2, Wk 5, 9) 100pts ea 200 37%

2. Final Exam 150 27%

3. Quizzes

(Wk 2, 4, 6, …) 50 9%

4. Computer-based Weekly HW Assignments 100 18%

5. Class Attendance 50 9%

6. Total 550 100%

Other Important Dates
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