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OM Syllabus: Rider University, MSD 340, Dr. Cengiz Haksever

September 18, 2010

RIDER UNIVERSITY

COLLEGE OF BUSINESS ADMINISTRATION

DEPARTMENT OF INFORMATION SYSTEMS & SUPPLY CHAIN MANAGEMENT

MSD 340 PRODUCTION AND OPERATIONS

FALL   2011

INSTRUCTOR     Cengiz Haksever, Ph.D., Professor

OFFICE                SWG   369,     (609) 895‑5476

                              E-mail: haksever@rider.edu

 

 

 TEXT                    Operations Management, Tenth Edition,  Jay Heizer & Barry Render, Prentice Hall,Upper Saddle River,NJ, 2011  (REQUIRED)

                              POM-QM v 3 for Windows, 3/E, Howard J. Weiss, Prentice-Hall, 2006. (REQUIRED)

 

 

 COURSE DESCRIPTION   AND OBJECTIVES           This  course  introduces the  student to the  concepts and   techniques  necessary to     manage   operations  of   manufacturing  and  service   organizations.  The  term                     “operations”   is  used  in a   broad   context  and it  includes  all  activities  that  aim  to     manufacture goods or provide services in either profit or not‑for‑profit organizations. This course will focus on identifying and structuring typical operations decision problems with emphasis on appropriate and proven techniques for evaluating options which are available for the resolution of these problems. Thus the course will stress problem solving and decision-making.

Another focus of this course is the Total Quality Management (TQM). In the 1980s quality was seen as a competitive weapon in worldwide markets. Quality  is also considered to be the major reason  for the success of  Japanese companies in world markets. However, today in many industries quality is no longer a competitive weapon; it is a prerequisite to survival. In other words, in many industries (e.g. electronics, automobile) a company that cannot reach world-class quality in its goods and services is not likely to survive very long. In this course we’ll discuss both philosophical and technical aspects of TQM.

There is increasing recognition of the importance of planning and designing strategies for competitiveness  both  in domestic and international  markets.  Operations concentrates on the supply side of corporate strategy, where the bulk of the organization’s human and financial assets are committed. Most firms recognize that a firm competes not only with new products/ services, new manufacturing processes, good marketing, and skillful finance, but also with unique competence in operations and supply chain management.

The management of operations depends on careful analysis. Therefore, throughout the course appropriate methodology, particularly   quantitative  methods will  be  discussed to aid  analysis and  decision-making. Since many firms regularly   employ   quantitative  techniques  to  help maintain competitiveness and improve profits, the ability to apply these techniques to the management of operations provides the prospective manager with requisite skills for a successful career in the modern corporation. Hence, another objective of this course is to help you to develop basic analytical skills useful for dealing with decision problems, and analyzing and implementing alternatives relevant to management of the operations function.

 

 

 

 

 GRADING             Exam 1               25%

                              Exam 2               25%

                              Quizzes             25%

                              Final Exam         25%

                                                        100%

 

 

 EXAMS & QUIZZES            Each exam, including the final, will have True‑False and multiple choice questions  (about  20  points)   from  the  reading  assignments,  and  problems  (about 80 points) that may require formulation, solution, and interpretation.

All exams and quizzes are closed book, however, you are allowed to bring one sheet (8 1/2 x 11 inches) of notes to exams and quizzes.  You may use both sides of the sheet. These notes are for your own use only.

Copies of spring 2007, fall 2007, spring 2009, and fall 2010 quizzes and exams with their solutions are available on Blackboard. Solutions to homework problems are also available on Blackboard.

SCHEDULE   Wk.   Class                                                                                      Reading

                        No     Day            Topic(s)                                                                 Assignment                      

1    Sep    7     Operations & Productivity                                    Ch.1

                       Operations Strategy in a Global Environment      Ch. 2

2    Sep   12     Decision-Making Tools                                         Quant. Module A

      Sep   14     Decision-Making Tools                                         Quant. Module A

3    Sep  19     Decision-Making Tools                                         Quant. Module A

      Sep   21     Decision-Making Tools                                         Quant. Module A

4    Sep  26     Forecasting                                                          Ch.4

      Sep   28     Forecasting                                                          Ch.4

5    Oct     3     Forecasting                                                          Ch.4

                        Design of Goods and Services                            Ch.5

      Oct     5     Linear Programming                                             Quant. Module B

6    Oct   10     ***** EXAM I *****                                                       

                                 Oct   12     Linear Programming                                             Quant. Module B

7    Oct   17     Linear Programming                                             Quant. Module B

      Oct   19     Linear Programming                                             Quant. Module B

8    Oct   24     Linear Programming                                             Quant. Module B

      Oct   26     Transportation Models                                          Quant. Module C

                  Aggregate Planning                                              Ch.13

                        Location Strategies                                              Ch. 8

9    Oct   31     Managing Quality                                                  Ch. 6

                        Statistical Process Control                                   Supplement toCh.6

      Nov     2     Statistical Process Control                                   Supplement toCh.6

10    Nov     7     Learning Curves                                                   Quant. Module E

                        Just-In-Time and Lean                                            

                          Production Systems                                            Ch.16

        Nov     9     Inventory Management                                          Ch. 12

11    Nov  14     ***** EXAM II *****

        Nov  16     Inventory Management                                          Ch. 12

12    Nov  21     Inventory Management                                          Ch. 12

        Nov   23     ***** THANKSGIVING *****

13    Nov  28     Supply Chain Management                                   Ch. 11

        Nov  30     Project Management                                             Ch. 3                             

14    Dec    5     Project Management                                             Ch. 3

        Dec    7     Project Management                                             Ch. 3

                          15   Dec 15     ***** J PERIOD FINAL EXAM *****  1:30-3:30 p.m.

 

                                 Dec 20     ***** G PERIOD FINAL EXAM *****  9:30-11:30 a.m.

 

 

HOMEWORK     HW #    CHAPTER          PROBLEMS                                               _______________ 

ASSIGNMENTS          

                               1         MODULE A        1, 2, 3, 5, 9, 11, 13, 18, 19, 20, 21, 23

                               2         4                         2, 3, 4, 6, 9, 13, 14, 18, 24, 27, 28, 29, 31, 33, 36, 39, 40, 41

                               3         MODULE B        1, 3, 4, 5, 9, 10, 12, 14, 16, 18, 23, 24, 29 (IN ADDITION TO THE GRAPHICAL SOLUTION (of 2 variable problems), SOLVE THESE PROBLEMS USING POM FOR WINDOWS)

                               4         MODULE C        5, 7, 13, 14, 15, 16 (SET UP AND SOLVE THESE PROBLEMS USING POM FOR WINDOWS)

                               5         8                         5, 8, 10, 16, 17, 18, 19, 20, 21, 22

        6         13                       13, 15, 16, 17, 18 (SET UP AND SOLVE THESE PROBLEMS USING POM FOR WINDOWS)

                               7         SUPPL. TO 6     1, 2, 3, 6, 7, 8, 10, 11, 13, 14, 15, 16, 18, 19, 21, 22, 23, 24,

                                                                     26, 27, 29.

                               8         MODULE  E       1, 3, 5, 6, 8, 12, 14, 15, 18, 20, 21, 23

                               9         12                       1, 4, 6, 7, 8, 9, 11, 12, 14, 15, 16, 17, 18, 19, 20, 21, 23, 24, 26

                              10          3                       4, 5, 6, 7, 9, 10, 11, 13, 14, 15, 17.

                                                                     NOTE: USE ACTIVITY-ON-ARROW (AOA) CONVENTION FOR ALL OF THESE PROBLEMS.

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Andreas Wieland’s supply chain management blog for academics and managers

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