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OM Syllabus: University of Dayton, OPS 301, Dr. Steven Harrod

September 7, 2010

OPS 301

Survey of Operations Management

classes Mon/Wed/Fri

sec. 03 11:00 – 11:50 AM

sec. 04 12:00 – 12:50 PM

INSTRUCTOR

Steven Harrod, PhD

Office: Anderson 105, 229-2474

steven.harrod@udayton.edu

 

PREREQUISITE: DSC210 or equivalent

REQUIRED TEXT and SOFTWARE

Operations Management, 10th Edition, Heizer & Render

Prentice Hall MyOMLab access code

These are sold as a package, either hard bound text or loose pages economy text.

REQUIRED ONLINE TOOLS

http://www.myomlab.com

COURSE GOALS AND OBJECTIVES:

This course provides a basic foundation of methods and concepts for the Operations Management degree program, as well as a survey for non-majors of the relevance and application of Operations Management concepts within the overall management of an organization and public policy. Due to time constraints, the content of this course varies from one semester to the next, and not all Operations Management topics are covered. In addition, this course contains learning experiences intended to support the mission of the School of Business Administration, University of Dayton:

 

“The School of Business Administration is a learning community committed in the Marianist tradition to educating the whole person and to connecting learning and scholarship with leadership and service in an innovative business curriculum designed to prepare students for successful careers in the contemporary business environment.”

The course topics for this semester are as follows:

  1. Strategic Management
    1. Corporate Strategy: defining the organization’s purpose and means for accomplishing its objectives.
    2. Project Management: scheduling and managing complex projects with many inter-related tasks, and strategic cost alternatives.
    3. Forecasting: estimating future opportunities, needs, and business cycles.
    4. Supervisory Management
      1. Statistical Process Control: establishing measures of quality and analytical tools to identify and monitor quality issues.
      2. Optimization of the Enterprise
        1. Linear Programming: mathematical optimization of typical decisions of resource allocation, scheduling, and product mix.
        2. Queuing Theory: evaluation of the performance of random service systems and estimation of the effect of system changes.
        3. Supply Chain Management
          1. Transportation: moving product inputs and finished goods within the organization and to the customer.
          2. Inventory Management: monitoring the quantity and value of product inputs and finished goods. Strategically choosing frequency and volume of re-supply.
          3. Aggregate Planning: planning the output quotas for the organization.
          4. Production Planning: scheduling the internal production processes necessary to meet output quotas.
          5. Short Term Scheduling: scheduling and assignment of production resources to processing tasks.
          6. JIT and Lean: alternative strategies for managing inventory and scheduling processes.

The course makes use of case studies, readings, and current event analyses to extend the topics beyond traditional manufacturing applications to more general business and public policy scenarios. Writing and presentation skills are emphasized in assignments to support the SBA mission.

CLASS ADMINISTRATION and GRADING

AWARD SCALE

Grade Minimum Cummulative Grade Minimum Cummulative
A 95% C+ 77%
A- 90% C 74%
B+ 87% C- 70%
B 84% D 60%
B- 80%

What do these grades really mean? The Registrar defines grades A, B, C, and D as “excellent”, good, fair, and poor, which of course does not satisfactorily answer the question. In this course, grades confer the following meaning:

  1. Complete command of the subject, sufficient to present and teach the material to others.
  2. Good understanding of the subject, sufficient to readily apply the topics independently.
  3. Minimum understanding of the subject necessary to continue further study in related topics.
  4. Some subject knowledge, inadequate to continue study in related topics.

ATTENDANCE

Frequent absences will be cause for a zero participation grade.

Exams and assignments are scheduled in this syllabus and you are expected to adjust your schedule to meet these obligations. Absences due to leisure travel will be assigned zero grades for missed tasks.

SOURCES OF CREDIT

Task Percent of Grade
Participation and Effort 10%
Textbook Assignments 25%
Intermediate Exams 40%
Final Exam 25%

Attendance alone is not sufficient to obtain a high participation grade.

DELIVERABLE SCHEDULE

Day Date

Task

WWWF

W

M

M

M

W

M

W

02-Feb09-Feb16-Feb18-Feb

02-Mar

14-Mar

21-Mar

28-Mar

30-Mar

11-Apr

20-Apr

Homework 1, Project ManagementHomework 2, ForecastingHomework 3, Forecasting, SPCExam (2, 3, 4, 6S)

Homework 4, Linear Programming

Homework 5, Queuing

Homework 6, Inventory

Homework 7, Aggregate Planning

Exam (B, C, D, 12, 13)

Homework 8, MRP

Homework 9, Scheduling, JIT

W 04-May Final Exam (take home)

READING SCHEDULE

Please complete the following readings by the date indicated. These are not exhaustive or limiting page ranges, but merely recommended minimum readings for class discussion. Some homework may require searching other pages of the text.

Day Date

Reading

MWFW

F

M

W

F

M

M

M

M

W

W

M

M

M

24-Jan26-Jan28-Jan02-Feb

04-Feb

07-Feb

09-Feb

11-Feb

21-Feb

28-Feb

07-Mar

14-Mar

16-Mar

23-Mar

28-Mar

11-Apr

18-Apr

Text: 34-38, 43-45 (ch. 2)Text: 58-73 (ch. 3)Text: 73-82 (ch. 3)Text: 104-113 (ch. 4)

Text: 113-116 (ch. 4)

Text: 119-121, 126-130 (ch. 4)

Text: 131-132 (ch. 4)

Text: 218-233 (ch. 6s)

Text: 690-697, 701-706 (ch. B)

Trains: Where’s That Coal Train Going?

Text: 740-755 (ch. D)

Handout: Cougar Tube

Text: 468-481, 484-490 (ch. 12)

Text: 512-525 (ch. 13)

Text: 546-561 (ch. 14)

Text: 584-598 (ch. 15)

Text: 622-634 (ch. 16)

LECTURE SCHEDULE

#   Date

A.

Topic Actually Presented (highlighted: completed, otherwise tentative)

W 19-Jan Syllabus, Procedures
F 21-Jan Install MyOMLab, NPR Stent Case (productivity)
M 24-Jan Ch. 2, mission and strategy, commercial examples
W 26-Jan Ch. 3, cpm, slack
F 28-Jan Ch. 3, pert
M 31-Jan In class large pert example
W 02-Feb 1 Snow – canceled
F 04-Feb Ch. 4 forecasting, time series, exponential
M 07-Feb Ch. 4 forecasting, error statistics
W 09-Feb 2 Ch. 4, linear regression, tracking signal
F 11-Feb Ch 6 Sup. Statistical Process Control
M 14-Feb Cont. 6S
W 16-Feb 3 Transportation
F 18-Feb Exam (2, 3, 4, 6S)
M 21-Feb Business plan exercise, Review Exam
W 23-Feb LP Theory, Problem Formulation
F 25-Feb Using Solver
M 28-Feb Advanced LP exercise
W 02-Mar Transportation Model (HW 4 moved to 9-Mar)
M 07-Mar Coal Supply Chain
W 09-Mar  4 Coal Supply Chain pt. 2, start queues
F 11-Mar Mod D, Queues, Inter-Arrival versus Rate, M/M/1
M 14-Mar 5 M/D/1 and M/M/2 Queues, costs
W 16-Mar Ch. 12, EOQ theory
F 18-Mar Ch. 12, example problems
M 21-Mar 6 Ch. 12, discount quantity, ROP
W 23-Mar Ch. 12, stochastic demand
F 25-Mar Ch. 13
M 28-Mar 7 Ch. 14
W 30-Mar Exam (B, C, D, 12, 13)
M 04-Apr Review Exam, Ch. 14 MRP
W 06-Apr Chapter 14 MRP Ch. 12. Transportation Terrorism Video
F 08-Apr Chapter 14 MRP
M 11-Apr 8 Ch. 15
F 15-Apr tba
M 18-Apr Beer Game
W 20-Apr 9 Beer Game
W 27-Apr Ch. 16
F 29-Apr Course Evaluation
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